Privacy Policy

Last updated: October 03, 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our service. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Country Holmes Ltd
18 High St W, Glossop SK13 8BH
Website: https://countryholmes.co.uk
Email: glossop@countryholmes.co.uk

What Data We Collect

We may collect and process the following information:

Name

Email address

Phone number

Address, postcode, city

Usage data (e.g. IP address, browser type, time spent on pages)

We collect this data when you fill out contact forms, request valuations, sign up for newsletters, or interact with our website.

How We Use Your Data

We may use your personal data for:

Providing and maintaining our services

Responding to your enquiries

Sending property alerts, newsletters, or marketing updates (only if you have opted in)

Analysing website and advertising performance

Complying with legal obligations

We may also use your information to display relevant adverts on platforms such as Facebook and Instagram (Meta Ads). These platforms use tracking technologies like cookies or pixels to help us reach people who have interacted with our website or content.

Email Marketing

We send occasional marketing emails about property listings, local market insights, and offers.
You will only receive these if you’ve given consent or where we have a legitimate business interest.

You can unsubscribe at any time by clicking the link in our emails or by contacting us at glossop@countryholmes.co.uk.

GDPR Compliance

• We comply fully with the UK GDPR and Data Protection Act 2018. This means:
• We only collect the data we need for specific purposes.
• We process your data lawfully, fairly, and transparently.
• You can access, correct, or request deletion of your data at any time.
• We never sell or rent your data to third parties.
• We have appropriate security measures in place to protect your information.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and display relevant advertising.
You can adjust your cookie preferences through your browser or cookie consent settings at any time.

How Long We Keep Your Data

We only keep your data for as long as necessary to fulfil the purposes we collected it for or as required by law.
You may request deletion of your data at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent to marketing
• Request a copy of your data in a portable format

To exercise these rights, email us at glossop@countryholmes.co.uk.

Security

We take reasonable measures to protect your personal data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookie Policy

Last updated: October 03, 2025

This Cookie Policy explains what cookies are, how we use them, and how you can control them when you visit our website https://countryholmes.co.uk.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.
They help the site remember your actions and preferences (such as login details, region, or language) so you don’t have to re-enter them each time you visit.

Some cookies are essential for the site to work properly, while others help us understand how visitors use our website or allow us to show relevant adverts.

How We Use Cookies

We use both essential cookies (to make the site function) and analytics and marketing cookies (to improve performance and show relevant advertising).

Here’s how we use them:

Essential cookies:
Allow our site to load properly, enable navigation, and ensure secure access to features such as contact forms or account areas.

Analytics cookies (Google Analytics):
Help us understand how visitors use our website — which pages are visited most, how users find us, and how long they stay. This data helps us improve the website experience.

Advertising cookies (Meta/Facebook Pixel):
Allow us to show relevant adverts on platforms such as Facebook and Instagram. These cookies track when you visit our website and may link that data to your social media account to help tailor ads you see.

We do not use cookies to collect sensitive information such as financial details or passwords.

Your Cookie Choices

When you visit our website, you’ll be asked to accept or manage cookies.
You can choose to:

Accept all cookies

Decline non-essential cookies

Manage your preferences

You can also control or delete cookies at any time through your browser settings.
To find out how, visit www.aboutcookies.org or www.allaboutcookies.org.

If you disable cookies, some parts of our website may not function as intended.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, so we encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: glossop@countryholmes.co.uk
Post: Country Holmes Ltd, 18 High St W, Glossop SK13 8BH, United Kingdom